At Arrow Games/Bazaar & Novelty, we are committed to manufacturing and distributing charitable & social gaming products with world-class availability, flexibility, reliability, service, and quality. We do so by continuing to improve our processes and systems.
FOR OUR
CUSTOMERS
To manufacture products of the highest quality in order to strengthen our position as the world’s largest manufacturer of charitable gaming solutions.
To collaborate with our customers, suppliers, and regulators to ensure the long-term viability of the charitable gaming industry.
FOR OUR LEARNING
AND GROWTH
To attract, develop, and retain team members whose contributions continue to enhance our product quality and process excellence.
To continue to foster a safe and secure work environment.
FOR OUR INTERNAL
BUSINESS PROCESSES
To examine every process step and make daily incremental improvements.
To exceed regulatory compliance to ensure integrity and security of products.
To invest in cutting-edge technologies.
FOR OUR FINANCIAL
PERFORMANCE
To produce product with zero defects, ensuring on-time delivery, while remaining financially competitive in all markets.
To attack waste and ensure product conformity to maximize our ability to reinvest in the business and pursue growth opportunities.
Quality is a critical component of what distinguishes us from our competitors. Our focus on quality remains the foundation of our exceptional reputation. Every one of us at Arrow Games/Bazaar & Novelty is a quality control agent. We believe quality does not cost money. We believe that failure to address quality costs all of us money.
